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Archive for the ‘Tips’ Category

The Company-Client Relationship

Monday, May 14th, 2012

In any close relationship, trust and communication are important for its success –  and this goes for business relationships, too. We learned the value of this relationship while we were working with Margery, the owner of The Compassionate Parent Coach as we worked with her to create her company’s website and identity.

Margery came up with a very good point during the collaborating process: that her vision couldn’t truly come to life until she was ready for it to blossom. For her and many of our other clients, it was important that she was ready to begin the process of turning her ideas into a fully branded image; once she realized this, she was able to play a huge role in the creation of her website and the identity that came along with it. With that first step achieved, it was easy for Margery to cultivate a relationship with us at Cucumber Marketing Inc. as she was truly in-tune with what was happening with her business.

It’s pretty easy when you’re hiring someone for a service to check out, allow them to make all of the decisions, but by doing this you’re missing out on what could be a beautiful thing! Just like any other project, this process takes time but clients who offer their ideas, are clear with their visions, ultimately receive a better product that is in line with what they want.

Take the leap and build a new relationship with Cucumber Marketing Inc. – we’ll make sure your vision is created.

 

Posted in Tips | No Comments »

Creating The Basics Of Your Online Presence

Tuesday, April 17th, 2012

Running a small business can be challenging and when you throw maintaining your internet marketing into the mix, things begin to seem overwhelming. Fear not! We’re here to help decode a few essential things that will drastically improve your efforts.

When someone is looking for a company or service, they rarely haul out the phone-book anymore; what do they do? Search Google! If you already have a domain name, the first step is to set up a Search Engine Optimization (SEO) provider or copywriter and, though this does cost some money, it will be well worth it. Using SEO will ensure your business ranks high on Google and shows up right at the top of the page.

Once customers reach your website, you want them to stay – which, if it’s dull or ambiguous, can be difficult. Many website hosts offer well-designed templates that are not only pleasing to the eye, but functional as well. With an attractive website on your side, all you need to do is link to it your social media applications (which are a great tool for you to initiate engagement!) and you have the basics of your internet marketing plan. If you don’t know where to start with social media, start simple with platforms like Facebook and Twitter and, when you’re feeling more adventurous, go from there.

Though at times tedious, internet marketing is important! It’s good to remember that being successful at internet marketing takes time and effort; in order to see results, you must maintain your online presence by posting articles, writing blogs, updating information and interacting on social media.

Let us know how it goes!

Tags: Business, internet marketing, Marketing Plan, SEO, tips, Twitter
Posted in Tips | No Comments »

5 Wise Business/Life Pointers from Ellen DeGeneres and others

Wednesday, September 14th, 2011

Vancouver was fortunate to host some of the most inspiring and powerful women. Eight honest and unstoppable women of various backgrounds and industries came to speak at Power of Women August 12, 2011. This year’s speakers included Ellen DeGeneres, Suzanne Somers, Marlee Matlin, Jessica Holmes, Courtenay Wolfe, Loretta LoRoche, Leigh Anne Tuohy, and Amilya Antonetti. All had a different story to tell, a different life discovery. And together, we, as humans and women, are able to piece it together and apply it our lives, whether it is business, relationships, health, how to achieve your life’s goal or how to take on your daily life.

Below are my top 5 takeaways that resonated with me.

  1. Extend an act of generosity everyday and value everybody equally
    Leigh Anne Tuohy, whose family was the basis of the story of The Blind Side, iterated the importance of kindness and treating every individual equally. Everybody has a value in society and sometimes all people need is opportunity, love, and hope to achieve their full potential. Give everybody a chance, respect or you’ll never know what his or her potential is to accomplish in life. You could be the changing factor!
  2. The power of “no”
    One of the most determined and business-minded individuals I have met was Amilya Antonetti, founder of Soapworks. She created her business after discovering regular cleaning products were seriously harming her son’s life. While building her line of safe soap products, she learnt the many ins and outs of business. One to always keep in mind is the power of no. Saying no ensures you are not overextending yourself and performing at an inadequate level. It avoids disappointment and allows others to move on.
  3. If you love something, run to it and never be discouraged
    Marlee Matlin was diagnosed as deaf at a very young age. She was turned down multiple times in Hollywood and was told she would never become an actor. But she never let this put her down. Through working hard, being determined, and surrounding herself with people who supported her, she has won an Academy Award, performed in the L Word, Celebrity Apprentice, The West Wing, and much more.
  4. Have fun. Laugh!
    Do people even laugh anymore? Boisterous and comedic, Loretta LaRoche, a stress management expert, hammered the importance of laughter to manage your stress. Learn to laugh at yourself and with others (go ahead, just laugh for 30 seconds). It will change your attitude and your interaction with the world.
  5. Find your calling
    When Ellen DeGeneres finally came on stage at the end of the day, I first noticed her down-to-earth quality. She didn’t come form the most ideal youth, but what has brought her to her place today was her discovery of comedy. She turned one of her modes of expression into something more and shared her talent. Finding your passion lets you share yourself with others and attain a higher level of fulfilment.

Let us know what’s your passion?

These tips can be applied to your personal or business life. Oftentimes business is personal, as is the case for many of the speakers. They took their passion and what they believed in and created the driving force of their business.

What takeaways do you have or what advice can you give to other women from your experience?
Leave us a comment below. To find more advice from entrepreneurial and motivational women, check out our Video Fridays for amazing interviews.

Have a story to share? Contact us!

 

Tags: Business, business tips, Entrepreneurs, Women, Women in Business
Posted in Tips | No Comments »

Online Marketing Goal Setting

Friday, January 14th, 2011

Welcome to our video series! Here, we will be talking about a wide range Internet Marketing topics that can improve your business’ web presence.

What better way to start the year off with than Online Marketing Goal Setting!

Setting your goals, whether it is personal, business, online or offline, can help you pace yourself throughout the year, keep you on track, and predict your next steps. It is extremely important to plan your goals, to seamlessly integrate your online initiatives with your 2011 marketing plan.

We look at social media, traditional marketing and website statistics and how each one plays off one another to meet your revenue projections.

What are you looking forward to this year?

What changes in the online world are you predicting and preparing for?

See you next week!

Tags: Goals, integrated marketing, internet marketing, Marketing Plan, Social Media, Tip, Video
Posted in Tips, Video Fridays | No Comments »

5 Factors of an Effective E-Store. Are you ready for the Holiday Season?

Tuesday, December 14th, 2010

The holidays are right around the corner, which means the shopping season is near. Well, maybe e-shopping, by the looks of the weather here in Vancouver.

There are many of us who prefer to do our shopping online or at least do our research there first. But is your e-store equipped and visible online?

  1. The call to action
    A simple call to action is sometimes all that is needed. Make sure it is visible, clear, above the fold, and leads to a relevant landing page to complete the conversion.
  2. Reviews
    Many products, especially those that require a big investment, may need extra convincing. Reviews can really push that sale. They may minimize your risks by creating trust and providing real feedback. This type of customer engagement and user-generated content are also great for SEO.
  3. Customization
    We are entering the age of total customization. Customers are expecting to always find what they are looking for. Personalize your e-store according to demographics. Look at their online behaviour as well, to see if you can provide product recommendations.
  4. Use Social media
    Social media sites are often the largest sources of traffic for some businesses. Facebook alone has over 500 million members and is 25% of all US pageviews! Social media is great for running cost-effective, creative, and quick campaigns. Try running Facebook Ads, creating a shopping event, tweeting features, or promoting check-in deals.
  5. Wish lists and gift cards
    These are great additions to an e-store. Not only do wish lists make the shopping process easier, you can find valuable information about what your customers are looking for. If your customer is unsure about what to buy, a gift card can give them an alternative, rather than leaving your site.

These e-shopping tips can help you bring more traffic and improve your return on investment this holiday season. The e-store is not just the products and services; it is also a combination of usability, facilitating the shopping process, and getting your store noticed online.

Need help enhancing your conversions and clicks? Get your e-store to where it needs to be. Whether it is through SEO, Social Media, or Website Design, give us a shout.

Tags: call to action, conversions, e-commerce, E-Shopping, ROI, Social Media, usability, Website Design
Posted in Tips | No Comments »

Are You Running Wild? Tips on How to Set Your Online Marketing for Success

Thursday, November 18th, 2010

Using the Internet as a marketing tool (and having an overall Internet marketing strategy in place) can open up a world of communication and business opportunities. After all, it is open 24 hours and has no physical barriers! If you are updating your marketing plan or thinking about incorporating Internet platforms into your business, having fluid integration and control are keys.

(Make sure to also read our last blog on creating customer profiles, before you carve your marketing plan in stone. This is one of the first steps to having well streamlined marketing plan.)

Here are some main elements you need to think about:

1) Planning for Integration
Lay out all messages, current communication channels, events, and press releases on one document. This will help you visualize and guide your interaction with the public on a larger scale. You may find that you are repeating, saturating certain media, or maybe the complete opposite. The goal is to see what communication gaps are present and how the Internet can help you.

2) Your Website Visibility
There’s no point of having a website, if no one can see it! Your marketing plan should include a search engine optimization (SEO) plan, which contains an ongoing keyword research element, conversion optimization review, and blog posts’ optimization to name a few. A great SEO strategy can also be coupled with pay per click (PPC) advertising. Google AdWords (and Facebook Ads) can be huge sources of qualified traffic.

3) External Control and Monitoring
The power of the Internet comes from the ability for anybody to create and share content. However, the potential for risk here is high, too. Have a monitoring plan to see where messages get repeated, where your brand is mentioned and where you are missing out. This is where social media comes into play!

Planning your Internet marketing and putting your brand in cyberspace are large investments and take time, but they have huge potential to bring large returns. If you need help finding what your company needs in terms of SEO, social media, or web development, give us a shout!

Tags: Facebook, integrated marketing, internet marketing, Marketing Plan, marketing strategy, PPC, SEO, Social Media
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5 Steps to Create your Customer Profiles

Tuesday, November 2nd, 2010

Creating updated and accurate customer profiles is absolutely necessary for any marketing plan. With the Internet, customers are demanding customization and personalization more than ever. You’ll find that you can divide your market into many segments. Your profiles may differ between:

  • potential customers and long-term patrons
  • service and sales levels
  • communication outlets (your website vs. direct mail)
  • and of course, your different goods and services

Before you begin writing your marketing plan, changing your website, or any creating any marketing material, put in the time to define your customer profiles. This will transplant you into the shoes of your customers and anticipate their reactions. Let’s start!

1)     First, brainstorm all of the possible customers that you may have. Use the above points of differences as a guide. The main one would be to divide amongst your goods and services. You may then further sub-divide within each group (great for determining specific tactics).

Stuck? If you’ve hit a stumbling block, ask your sales team or view which products and page views were most popular on Google Analytics. Remember a good target market is one that can be easily accessed and is large enough that you can make your return.

2)     Get creative and visualize. Once you have your main segments, imagine what the typical customers look like. Write down notes, doodle, and make an image board. Be super specific and don’t forget to even give your customer a name.

For example, I may have “Charlotte” who visits the local grocers every Sunday morning to buy fresh French bread. She enjoys organic food and values time with her family.

3)     Demographics. Top level information you should know about your customers is their demographics. This includes age, sex, income, education, occupation, and culture. Gather information from Google Analytics, Facebook Insights, and any possible form they had to fill out.

4)     Psychographics. So, now you have general profiles of your customers. To really pinpoint how they’ll react, create their psychographic profiles. This is their behaviour, personality, needs, wants, values, and what they like.

5)     Adjust your marketing messages. Once you know to whom you are speaking, you can figure out exactly what to say and how to say it.

Now you have your customer profiles! Knowing your customers is especially advantageous for Internet marketing, which is full of two-way conversations and interactions. Also, remember to watch for any changes and always look for opportunities.

Need help communicating to your customer? Check out how we can find and deliver your message.

Tags: Customer Profiles, Customer Relations, Customization, Marketing Plan, Target Market
Posted in Tips | No Comments »

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